Orchard House Surgery

01900 603985

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your appointments, inform us of your past illnesses, medication, hospital admissions and any other relevant details.

Help us to help you

  • Being on time for your appointment
  • Letting us know when you need to cancel your appointment
  • Calling for a home visit or urgent appointment before 10.00am
  • Ringing for results of tests after 1pm weekdays